Webex Teams Webex Meetings Calling provided in SP network MPP Phones Common Identity enabled through SP IdP Cisco MPP Phones
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PSTN Access Regulatory Compliance Support for Cisco MPP Devices Service Provider Branded Cisco Calling App for Calling Only Enterprise and User Portals Support Systems (Provisioning, Configuration and Monitoring) Monthly Audit Report Separate AS Clusters for Flex
Activation code for device self activation !
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Administrator or end-user are provided a 16digit activation code or QRC from their portal to activate a device from inventory Activation code is entered into device !
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Ci sco BroadWorks
Results in an activated and configured device for that end-user
Service provided by Global Directory Service (GDS)
GDS
Cisco MPP Phones
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Cisco BroadWorks investment continues – Business as usual Additionall commercial Additiona commercial offer – FLE FLEX X Allows Cisco sellers to sell partner’s hosted calling !
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Optimizing Cisco’s device portfolio to easily activate and provide the best end-user experience
Cisco Hosted Collaboration Solution (HCS)
Cisco Hosted Collaboration Solution !
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Deliver enterprise unified communications and collaboration as a service All the features and benefits of Cisco Unified Communications Manager Proven service and support Subscription (Flex Hosted Calling) or perpetual licenses
HCS HC S cloud cloud mom momentum entum…. …. Tha Thank nk You! You! Countries
Partners
Customers
Triple digit YoY growth
End-users
Cisco HCS consumption model choice
Cisco Cloud
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Complete UC in the cloud Typically dedicated instance per customer Partner hosted and delivered Midsize to largest enterprises
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Dedicated HCS customer instance Customer hosted, partner Customer delivered For customers who want private cloud for security, business governance, or data sovereignty
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FedRAMP FedR AMP Auth Authorize orized d Cisco hosted and partner delivered For US Government agencies, contractors and critical infrastructure sector industries
Cisco Webex Webex Meet Meeting ings s C i sc sc o W e b e x T e am am s
HCS Open Platform Architecture Innovation | Service Different Differentiation iation | Time to market | Profitability Profitability | B usiness Process Integrati Integration on Provisioning
Assurance
Aggregation
Applications Plus many more. Visit marketplace.cisco.com Select solutions from Akkadian Labs, ISI, Imagicle, Kurmi, Mutare, RedSky, Singlewire Singlewire are certified certified by Tekvizion and are supported by Cisco TAC
Why Cisco UC Manager customers migrate to HCS
with fam familiar iliar user experience and the latest features from the cloud
models offered by partners enable seamless transition
with 3rd party PBXs and 3rd party IT applications.
Reuse existing Cisco endpoints
Comp lete collaboration, security security and netwo rking solution from Cisco
Leverage Flex Plan, trade-in incentives and 18-month migration window
HCS roadmap themes and target dates Enhanced Co llaborat llaboration ion – Unif Unified ied Communicat Communications ions syst systems ems relea release se 12.5 12.5 Cloud Connected – enable connectivity connectivity with with Cisco cloud services services Partner Profitability – optimize operati operational onal overhead overhead and costs Open Platform Architecture – flexi flexibili bility ty and diff differenti erentiation ation for partners Enhanced M obili obility ty – Cisco BroadWorks BroadWorks IMS integrati integration on
HCS 11.5 Add-on 5
HCS 11.5 Add-on 6
Q3CY2019
Q4CY2019
HCS 12.5 Add-on 1
HCS 12.5 Add-on 2
HCS12.5 example highlights Simple and secure phone activation
Optimized media path Signaling
Global Discovery Service
Media
Internet
Mobile / Remote Workers Home / Branch Offices
UC infrastructure on-boarded with GDS
NEW - Optimi Optimized zed media path path for mobile mobile and remote access eliminates round trip latency
Activation code issued via email Phone authenticates with GDS UCM configuration updates and phone registers securely
HCS UC Applications in your data center(s)
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Better quality experience
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Improves expressway scale
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Optimizes internet band width utilization utilization
Simple user experiences | Reduced adm inistrat inistration ion | Enhanced secu rity | Lower operations operations costs
Cisco HCS-Cisco BroadWorks mobility integration Cisco and BroadSo ft advantage: UC in the mobile core Currently unavailable/under development
MNO PLMN
IMS IM S
Cisco BroadWorks
Cisco HCS
VoLTE
One number - desk and mobile | PBX features features on a smartphone | Native dialer dialer and dual persona
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Cisco remains committed to HCS. Comprehensive roadmap ahead. Massive opportunity to smoothly migrate Cisco installed base to UCaaS with HCS. HCS. Already an HCS Partner? Get ready for HCS 12.5 now. Check out HCS ecosystem demos in the showcase area Talk to your Cisco BroadSoft account team today
I have both Cisco BroadWorks and Cisco HCS HC S platform platforms s – wh which ich do do I use? use?
Choosing the right platform for your customer
Cisco HCS
Cisco BroadWorks
Customer
Evaluate customer segment Micro Business 1-10
Small to Medium Business 10-1 Business 10-100 00
Mid-Market Business 100-1000
Enterprise 1000-10000
Large Enterprise 10000+
BroadWorks Call Control Cisco BroadWorks HCS Call Control Cisco HCS
BroadWorks Call Control Cisco BroadWorks HCS Call Control Cisco HCS
Evaluate customer needs Cisco HCS !
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CUCM specific integrations Existing regulatory or compliance solutions Keep Jabber and/or UCM phone experience VDI support Need Private Instance
Cisco BroadWorks !
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Not committed to any existing Cisco equipment Requires interworking with nonCisco PBXs Need a broader phone ecosystem OTT - Has a very large large number number of small sites (Retail solutions) Mobile first requirements
